Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jul 21, 08:44 CEST
Update -
A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.
Jul 20, 10:09 CEST
Update -
Our engineers continue to implement a fix. We will keep you informed about the progress on this page.
Jul 20, 08:39 CEST
Identified -
The issue has been identified. A fix is being currently implemented.
Jul 17, 15:31 CEST
Investigating -
We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jul 17, 13:41 CEST
Resolved -
This incident has been resolved.
Jul 20, 17:17 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 20, 15:43 CEST
Identified -
The issue has been identified and we are implementing a fix.
Jul 20, 15:19 CEST
Investigating -
Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.
Jul 20, 13:58 CEST
Resolved -
The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jul 14, 09:07 CEST
Update -
Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.
Jul 13, 16:52 CEST
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jul 13, 13:15 CEST
Investigating -
We are currently experiencing some issues with the Recruiting App. The following features are affected: - Inbound applicant messages may not be received due to a technical issue with our partner Mailjet
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jul 13, 10:58 CEST