All Systems Operational

Overall System availability Operational
Core Platform Operational
Public API Operational
Support & Help Operational
Analytics Operational
Company Configuration Operational
Documents & E-Signatures Operational
Employee & Organization Management Operational
Home & Inbox Operational
Personio built Integrations & Marketplace Operational
Login & Authentication Operational
Mobile App Operational
Salary Management Operational
Time Management (Time Tracking, Time-off, Overtime) Operational
Workflows & Automations Operational
Apps Operational
Conversations Operational
Compensation Management Operational
Performance & Development Operational
Recruiting Operational
Surveys Operational
Whistleblowing Operational
Employer of Record (powered by Remote.com) Operational
Payroll Operational
Personio Payroll DE Operational
Preliminary Payroll (and file export integrations) Operational
Datev Integration Operational
Xero Integration Operational
A3 Integration Operational
Loket Integration Operational
Tax Advisor Platform Operational
Third-Party Services (Monitored Dependencies) Operational
Mailjet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 6, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
May 5, 14:07 CEST
May 5, 2026
May 4, 2026
Partial service disruption
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
May 4, 11:51 CEST
Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
May 4, 11:01 CEST
Investigating - We are currently experiencing some issues with the Documents module. The following features are affected:
- Creating documents from templates might not work
- Previewing documents might not work

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
May 4, 10:58 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Customers unable to access accounts
Resolved - The outage affecting account access has been fully resolved. All services are operating normally.

Thank you for your patience while we worked through this.
Apr 30, 09:59 CEST
Monitoring - A fix has been implemented and account access is recovering. We're monitoring the service closely to confirm full stability.
Apr 30, 09:49 CEST
Identified - We've identified the cause of the outage affecting account access. Our engineering team is working on the fix now.
Apr 30, 09:47 CEST
Investigating - We're investigating a global outage affecting account access. Customers are currently not able to log in or reach their accounts.

Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9 am CEST, whether or not we have new information to share.
Apr 30, 09:43 CEST
Apr 29, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Apr 28, 13:00 CEST
Apr 28, 2026
Apr 27, 2026
Partial service disruption - PAPI endpoints are potentially degraded
Resolved - This incident has been resolved.
Apr 27, 17:58 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 17:47 CEST
Investigating - We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Apr 27, 17:35 CEST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 22, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Apr 21, 13:01 CEST
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