Resolved -
This incident has been resolved.
Jan 21, 17:39 CET
Monitoring -
We are monitoring the situation.
Jan 21, 13:11 CET
Investigating -
We are currently experiencing some issues with the preliminary payroll. The following features can be affected for some customers: - salary tab - salary attributes
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 12:18 CET
Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jan 21, 17:02 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 21, 15:29 CET
Investigating -
We are currently experiencing some issues with the Planning module: - The Positions Planning functionality is currently not working as expected and might not be available
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 15:16 CET
Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jan 21, 13:37 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 21, 11:54 CET
Investigating -
We are currently experiencing some issues with our Time Management module. The following features are affected: - Target hours on the timesheet may be showing incorrectly - Overtime may not be calculated correctly
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 11:33 CET
Completed -
The scheduled maintenance has been completed.
Jan 21, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 CET
Scheduled -
To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.
Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).
During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.
Resolved -
This incident has been resolved.
Jan 19, 14:39 CET
Identified -
We are currently experiencing some issues with requesting eSignatures. The affected actions are: - requesting signatures - signing a document in Personio - downloading audit trail
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 19, 11:10 CET
Completed -
The scheduled maintenance has been completed.
Jan 14, 00:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 CET
Scheduled -
To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.
Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).
During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.
Resolved -
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jan 13, 17:04 CET
Monitoring -
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 13, 16:25 CET
Investigating -
We are currently experiencing some issues with our v2.0 API: - Some API endpoints may not be reachable and will return HTTP 404
Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.
We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 13, 16:14 CET