Personio Statuspage Status

Partial service disruption

Identified - The issue has been identified. A fix is being currently implemented.
Jul 17, 2026 - 15:31 CEST

Investigating - We are currently experiencing some issues with Personio Payroll:
- Approvals are currently blocked while we are investigating an issue affecting Personio Payroll

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jul 17, 2026 - 13:41 CEST

Overall System availability Operational

Core Platform Operational

Public API Operational

Support & Help Operational

Analytics Operational

Company Configuration Operational

Documents & E-Signatures Operational

Employee & Organization Management Operational

Home & Inbox Operational

Personio built Integrations & Marketplace Operational

Mobile App Operational

Salary Management Operational

Time Management (Time Tracking, Time-off, Overtime) Operational

Workflows & Automations Operational

Apps Operational

Conversations Operational

Compensation Management Operational

Performance & Development Operational

Recruiting Operational

Surveys Operational

Whistleblowing Operational

Employer of Record (powered by Remote.com) Operational

Payroll Partial Outage

Personio Payroll DE Partial Outage

Preliminary Payroll (and file export integrations) Operational

Datev Integration Operational

Xero Integration Operational

A3 Integration Operational

Loket Integration Operational

Tax Advisor Platform Operational

Third-Party Services (Monitored Dependencies) Operational

Mailjet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

Unresolved incident: Partial service disruption.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

Partial service disruption

Resolved - The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jul 14, 09:07 CEST

Update - Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.
Jul 13, 16:52 CEST

Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jul 13, 13:15 CEST

Investigating - We are currently experiencing some issues with the Recruiting App. The following features are affected:
- Inbound applicant messages may not be received due to a technical issue with our partner Mailjet

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jul 13, 10:58 CEST

Jul 13, 2026

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 8, 00:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 CEST

Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Jul 7, 13:59 CEST

Jul 7, 2026

Jul 6, 2026

Partial service disruption

Resolved - DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.
Jul 6, 09:13 CEST

Update - We continue to wait for DATEV to address the issue.
Jul 3, 16:48 CEST

Update - We are still waiting for DATEV to address the issue on their end.
Jul 1, 08:31 CEST

Update - We are continuing to wait for DATEV to address the issue.
Jun 29, 15:44 CEST

Investigating - We are continuing to experience issues with eAU for DATEV customers:
- eAUs might be displayed as failed or not received, even though they are present

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jun 29, 10:41 CEST

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.