Personio Statuspage Status

Partial service disruption

Identified - The Prepay product and the Employee Profile History tab have a low-impact degradation in displaying recent changes. A minority of creations and deletions of fixed and hourly salaries made since January 24 are not currently displayed in the changes log. The changes were successfully saved and it is only their display in the log that is affected. We are fixing this display issue for the affected minority of customers. Until then, you may use the workaround of looking at the latest data of individual employees in the Employee Profile → Salary tab.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 28, 2026 - 12:07 CET

Overall System availability Operational

Core Platform Operational

Public API Operational

Support & Help Operational

Analytics Operational

Company Configuration Operational

Documents & E-Signatures Operational

Employee & Organization Management Operational

Home & Inbox Operational

Personio built Integrations & Marketplace Operational

Mobile App Operational

Salary Management Operational

Time Management (Time Tracking, Time-off, Overtime) Operational

Workflows & Automations Operational

Apps Operational

Conversations Operational

Compensation Management Operational

Performance & Development Operational

Recruiting Operational

Surveys Operational

Whistleblowing Operational

Employer of Record (powered by Remote.com) Operational

Payroll Degraded Performance

Personio Payroll DE Operational

Preliminary Payroll (and file export integrations) Degraded Performance

Datev Integration Operational

Xero Integration Operational

A3 Integration Operational

Loket Integration Operational

Tax Advisor Platform Operational

Third-Party Services (Monitored Dependencies) Operational

Mailjet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 29, 2026

No incidents reported today.

Jan 28, 2026

Partial service disruption

Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jan 28, 16:47 CET

Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 28, 15:35 CET

Investigating - We are currently experiencing some issues with the module Absence Management. The following features are affected:
- Details of time off periods might not load

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 28, 15:24 CET

Jan 27, 2026

No incidents reported.

Jan 26, 2026

Partial service disruption

Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 26, 17:13 CET

Investigating - We are currently experiencing some issues with the marketplace. The following features are affected:
- Searching for integrations
- Connecting integrations
- Creating API credentials
- Managing integrations / API credentials

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 26, 16:21 CET

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

Partial service disruption

Resolved - This incident has been resolved.
Jan 21, 17:39 CET

Monitoring - We are monitoring the situation.
Jan 21, 13:11 CET

Investigating - We are currently experiencing some issues with the preliminary payroll. The following features can be affected for some customers:
- salary tab
- salary attributes

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 12:18 CET

Partial service disruption

Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 21, 15:29 CET

Investigating - We are currently experiencing some issues with the Planning module:
- The Positions Planning functionality is currently not working as expected and might not be available

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 15:16 CET

Partial service disruption

Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jan 21, 11:54 CET

Investigating - We are currently experiencing some issues with our Time Management module. The following features are affected:
- Target hours on the timesheet may be showing incorrectly
- Overtime may not be calculated correctly

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 21, 11:33 CET

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 21, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 CET

Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
Jan 20, 18:12 CET

Jan 20, 2026

Jan 19, 2026

Partial service disruption

Resolved - This incident has been resolved.
Jan 19, 14:39 CET

Identified - We are currently experiencing some issues with requesting eSignatures. The affected actions are:
- requesting signatures
- signing a document in Personio
- downloading audit trail

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
Jan 19, 11:10 CET

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.