Update - We continue to wait for DATEV to address the issue.
Jul 03, 2026 - 16:48 CEST
Update - We are still waiting for DATEV to address the issue on their end.
Jul 01, 2026 - 08:31 CEST
Update - We are continuing to wait for DATEV to address the issue.
Jun 29, 2026 - 15:44 CEST
Investigating - We are continuing to experience issues with eAU for DATEV customers:
- eAUs might be displayed as failed or not received, even though they are present

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 29, 2026 - 10:41 CEST
Overall System availability Operational
Core Platform Degraded Performance
Public API Operational
Support & Help Operational
Analytics Operational
Company Configuration Operational
Documents & E-Signatures Degraded Performance
Employee & Organization Management Operational
Home & Inbox Operational
Personio built Integrations & Marketplace Operational
Login & Authentication Operational
Mobile App Operational
Salary Management Operational
Time Management (Time Tracking, Time-off, Overtime) Degraded Performance
Workflows & Automations Operational
Apps Operational
Conversations Operational
Compensation Management Operational
Performance & Development Operational
Recruiting Operational
Surveys Operational
Whistleblowing Operational
Employer of Record (powered by Remote.com) Operational
Payroll Degraded Performance
Personio Payroll DE Degraded Performance
Preliminary Payroll (and file export integrations) Operational
Datev Integration Operational
Xero Integration Operational
A3 Integration Operational
Loket Integration Operational
Tax Advisor Platform Operational
Third-Party Services (Monitored Dependencies) Operational
Mailjet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 4, 2026

No incidents reported today.

Jul 3, 2026

Unresolved incident: Partial service disruption.

Jul 2, 2026
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jul 2, 13:29 CEST
Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
Jul 2, 11:07 CEST
Investigating - We are currently experiencing some issues with Personio Payroll. The following features are affected:
- Changes to employee data may not be reflected in Personio Payroll
- Changes to time off data may not be reflected in Personio Payroll
- Changes to salaries may not be reflected in Personio Payroll

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jul 2, 11:02 CEST
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jul 2, 10:06 CEST
Identified - The issue has been identified. A fix is being currently implemented.
Jun 30, 10:57 CEST
Investigating - We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.

[If the request is urgent]
We advise to delete the document and restart the whole process.

[If the request is not urgent]
We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 30, 10:26 CEST
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338

Jun 30, 13:59 CEST
Jul 1, 2026
Jun 30, 2026
Resolved - The system is stable again. We apologize for any inconvenience caused!
Jun 30, 15:47 CEST
Investigating - We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!
Jun 30, 14:54 CEST
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Jun 30, 14:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 19:33 CEST
Investigating - We are currently experiencing some issues with Payroll. The following features are affected:
- Personio Payroll and Preliminary payroll may show outdated data
- Approving the payroll in Personio Payroll is currently not possible

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 29, 16:49 CEST
Jun 29, 2026
Resolved - This incident has been resolved.
Jun 29, 18:33 CEST
Update - We are continuing to work on a fix for this issue.
Jun 29, 15:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 29, 15:48 CEST
Investigating - We are currently experiencing some issues with our documents management. The following features are affected:
- For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document.

[If the request is urgent]
We advise to delete the document and restart the whole process.

[If the request is not urgent]
We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 29, 15:45 CEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Resolved - We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!
Jun 25, 14:36 CEST
Update - We are still continuing to wait for DATEV to address the issue.
Jun 18, 17:14 CEST
Update - We are continuing to wait for DATEV to address the issue.
Jun 15, 16:47 CEST
Update - We are still waiting for DATEV to address the issue.
Jun 8, 09:38 CEST
Identified - eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.
Jun 5, 10:00 CEST
Investigating - We are currently experiencing some issues with the Time Off module. The following features are affected:
- eAUs might be marked as failed and not retrieved although certificates present in DATEV

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 3, 14:15 CEST
Jun 24, 2026
Resolved - This incident has been resolved.
Jun 24, 09:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 15:30 CEST
Investigating - We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 23, 12:58 CEST
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338

Jun 23, 13:00 CEST
Jun 23, 2026
Resolved - This incident has been resolved.
Jun 23, 14:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 13:11 CEST
Investigating - We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Jun 23, 12:07 CEST
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.