All Systems Operational

Overall System availability Operational
Core Platform Operational
Public API Operational
Support & Help Operational
Analytics Operational
Company Configuration Operational
Documents & E-Signatures Operational
Employee & Organization Management Operational
Home & Inbox Operational
Personio built Integrations & Marketplace Operational
Login & Authentication Operational
Mobile App Operational
Salary Management Operational
Time Management (Time Tracking, Time-off, Overtime) Operational
Workflows & Automations Operational
Apps Operational
Conversations Operational
Compensation Management Operational
Performance & Development Operational
Recruiting Operational
Surveys Operational
Whistleblowing Operational
Employer of Record (powered by Remote.com) Operational
Payroll Operational
Personio Payroll DE Operational
Preliminary Payroll (and file export integrations) Operational
Datev Integration Operational
Xero Integration Operational
A3 Integration Operational
Loket Integration Operational
Tax Advisor Platform Operational
Third-Party Services (Monitored Dependencies) Operational
Mailjet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
May 19, 13:01 CEST
May 19, 2026
Partial service disruption
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
May 19, 14:26 CEST
Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
May 19, 12:19 CEST
Update - Deleting employees might also not be possible. We are continuing to work on a fix.
May 19, 10:33 CEST
Identified - The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load.
A fix is being currently implemented.
May 19, 10:17 CEST
Investigating - We are currently experiencing some issues with the payroll module. The following features are affected:
- Approvals might be blocked
- The Payroll module might not load

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
May 19, 10:03 CEST
May 18, 2026
Partial service disruption
Resolved - This incident has been resolved.
May 18, 12:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 12:16 CEST
Update - We are continuing to work on a fix for this issue.
May 18, 11:28 CEST
Identified - We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.
May 18, 11:19 CEST
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Payroll Approval blocked
Resolved - This incident has been resolved.
May 13, 16:22 CEST
Investigating - We are currently experiencing failing payroll approvals in the Personio Payroll feature. To ensure a smooth solution, we have temporarily blocked the approval of the payroll. We will keep you up-to-date and our Engineering team is already working on resolving this.
May 13, 14:51 CEST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
May 12, 13:00 CEST
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Global service outage
Resolved - The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
May 7, 13:08 CEST
Monitoring - A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
May 7, 11:48 CEST
Investigating - Our system is currently not available due to a global service outage. Engineers are already working to get everything up and running again.

We will keep you posted with the latest information and apologize for any inconvenience this may cause.
May 7, 11:36 CEST
May 6, 2026
Personio not loading, customers unable to access
Resolved - The outage affecting access to Personio has been fully resolved. All services are operating normally.

Thank you for your patience while we worked through this.
May 6, 09:20 CEST
Update - We are continuing to monitor for any further issues.
May 6, 09:06 CEST
Monitoring - Personio is loading again and account access has been restored. We're monitoring the service closely to confirm full stability.

We'll post the next update by 9:30 CEST.
May 6, 09:06 CEST
Update - We've identified the cause of the outage affecting access to Personio. Our engineering team is working on the fix now.

We'll post the next update by 9:15 CEST.
May 6, 09:02 CEST
Investigating - We're investigating a global outage affecting access to Personio. Customers are currently not able to load the application or reach their accounts.

Our engineering team is actively working on this and it's our top priority. We'll post the next update by 9:00 am CEST, whether or not we have new information to share.
May 6, 08:38 CEST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 CEST
Scheduled - To maintain a high quality of service, we are regularly conducting maintenance on the system, to ensure the stability of our tool and perform upgrades.

Please note that our Engineering team will carry out regular scheduled maintenance every Tuesday nights, from 10pm to 12am (Europe/Berlin timezone).

During this window of time, Personio may be slower than usual, and partially unavailable for some minutes. This effect is temporary. We appreciate your patience and understanding.

For more information please visit: https://support.personio.de/hc/en-us/articles/360017791338
May 5, 14:07 CEST
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