Partial service disruption - PAPI endpoints are potentially degraded

Incident Report for Personio Statuspage

Resolved

This incident has been resolved.

Posted Apr 27, 2026 - 17:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 27, 2026 - 17:47 CEST

Investigating

We are currently experiencing some issues with the module PAPI. Requests to the Personio API could potentially fail.

Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution.

We will keep you posted with the latest information on this page and apologize for the inconveniences.

Posted Apr 27, 2026 - 17:35 CEST

This incident affected: Overall System availability and Core Platform (Public API).